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Privacy Policy

Initiate Process Servers

Effective Date:

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Initiate Process Servers (“Initiate,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information collected through our website and in the course of providing professional process serving services.

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This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website or submit a service request.

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1. Information We Collect

We may collect the following categories of information:

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A. Information You Provide

  • Name

  • Law firm or organization

  • Email address

  • Phone number

  • Mailing address

  • Case or reference information submitted through service request forms

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B. Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the website

2. How We Use Information

We use collected information to:

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  • Respond to inquiries and service requests

  • Perform service of process and related administrative functions

  • Communicate with requesting parties

  • Maintain internal records

  • Improve website functionality and security

  • Comply with legal and regulatory obligations

3. Confidential Legal Information

Initiate Process Servers may receive sensitive legal documents in connection with service requests. Such materials are:

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  • used solely for service of process purposes,

  • handled confidentially, and

  • disclosed only as necessary to perform requested services or comply with law.

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Initiate does not provide legal advice and does not establish an attorney-client relationship.

4. Disclosure of Information

We do not sell personal information.

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We may disclose information:

  • to comply with legal obligations, subpoenas, or court orders;

  • to trusted service providers who assist in website or operational functions;

  • to requesting law firms in connection with completed services.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, or misuse.

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However, no system can be guaranteed 100% secure.

6. California Privacy Rights

California residents may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:

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  • request access to personal information collected;

  • request deletion of personal information (subject to legal exceptions);

  • request correction of inaccurate information.

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Requests may be submitted using the contact information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

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